QUESTIONS AND ANSWERS
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ARE ALL ROOMS SUITABLE FOR CHILDREN?
Mystery Escapes rooms are designed for everyone. Depending on theme you choose to play. There might be some pop scares that happen during gameplay. Please call or message us any time for questions of the room
WILL I ACTUALLY BE LOCKED INSIDE OF A ROOM?
No, The Front doors of all Mystery Escape rooms do not lock at all. If you need to leave the game for any reason your always welcome too. but clock does not stop
WILL I BE IN A ROOM WITH PEOPLE I DON’T KNOW?
No. All games at Mystery Escapes are PRIVATE BOOKINGS minimum of 4 players is required when booking a game. Teamwork is the main key to these room, So being with a party of your own works alot better and more fun for everyone..
WHERE CAN I PURCHASE A GIFT CERTIFICATE?
You can call anytime to schedule a appointment to purchase a gift certificate at Mystery Escapes .
To use purchased gift certificate please call Mystery Escapes to use them towards your game.
HOW CLEAN ARE THE ROOMS ?
After every game played at Mystery Escapes the game master resets and disinfects the entire game for the next players will have a safe and clean game play to enjoy.
Rooms may not smell clean when entered but we assure that they are. The scents of the rooms are some more effects we added for the themes.
WHAT IS A ESCAPE ROOM?
A escape room is a game in which a team of players discover clues, solve puzzles, and accomplish tasks in one or more rooms in order to accomplish a specific goal in a limited amount of time. The goal is often to escape from the site of the game. Most escape games are cooperative but competitive variants exist.
how to cancel a game or refund if needed ?
"If you need to cancel your game, please make sure to do it at least 2 hours before the scheduled time to receive a refund. For rescheduling, please contact Mystery Escapes directly. Thank you for your understanding."
